Refund & Return Policy
Refund & Return Policy
At iHomeadore, we want you to love your purchase. If you are not completely satisfied, we’re here to help.
Return Eligibility
- Returns must be requested within 30 days of delivery.
- Items must be unused, in original packaging, and in resellable condition.
- Custom or clearance items are non-returnable unless damaged or defective.
How to Request a Return
- Email our customer support at info@ihomeadore.com with your order number and photos (if applicable).
- We’ll review your request and send you a return authorization and instructions.
- Once your return is received and inspected, we will process your refund within 5-7 business days.
Return Shipping
- If the return is due to our error (damaged, defective, wrong item), we will cover return shipping.
- For all other returns, customers are responsible for return shipping costs.
Refunds
- Refunds are issued to the original payment method.
- Shipping fees (if any) are non-refundable, unless the return is due to a shipping error or damaged product.
Damaged or Defective Items
If your item arrives damaged or defective, please contact us within 7 days of delivery with photos and a description. We’ll send a replacement or issue a full refund at no extra cost.
If you have any questions, please feel free to contact us at info@ihomeadore.com.
We're here to ensure your shopping experience is smooth and worry-free.
Thank you for choosing iHomeadore.
Your home, your style — adored.